nSite brings visibility and control to complex manual processes
 

Even the most technologically savvy companies rely on manual processes. Typically, the most important business decisions—price quotes, return materials authorizations, split commission approvals and hundreds more—hinge on complex, manual procedures. Enterprise applications are not flexible enough to handle these highly volatile processes. Instead, companies rely on paper- and email-based systems, which accommodate the unpredictable nature of interdepartmental decision-making but create black holes of accountability. With manual processes, time-sensitive email attachments and printed forms are lost in the dead letter office of corporate shuffle. They become buried in in-boxes and are left unattended due to staffing changes. Worse yet, the process initiator has no idea of these delays. Manual processes offer no means of checking project status or of evaluating the effectiveness of the system. Without visibility into the process itself, there is no way to control it.

A recent addition to our list of portfolio companies is changing all of that.

nSite Software is dedicated to improving the way business professionals work together to make important decisions. The nSite WorkMail suite of enterprise process management solutions brings visibility, accountability and control to complex, manual processes that span the extended enterprise. A highly adaptive communication platform, WorkMail provides full visibility into the inputs, people and actions involved in manual processes. It uncovers bottlenecks and puts an end to the time wasted tracking down forms, thereby enabling organizations to work together much more efficiently.

WorkMail combines the flexibility of email systems with the process sequencing and control of workflow-based solutions. It empowers knowledge workers to create, track and control complex processes on the fly—without IT assistance. The results are reduced costs, shorter cycle times, greater cross-departmental efficiencies, improved decision-making and employees who can focus on their jobs.

For more information on nSite Software and nSite WorkMail, please visit www.nsitesoftware.com.